Terms of Service

Legal terms for using meltmake.com and purchasing products

Last updated: October 12, 2025

1. Acceptance of Terms

By accessing or using meltmake.com (the "Site"), watching our videos, purchasing products, or subscribing to our newsletter, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Site or services.

Melt Make™ is operated by [Legal Entity Name], based in Massachusetts, USA.

2. Use of Site

You may:

  • Browse content for personal, non-commercial use
  • Purchase products for personal use
  • Subscribe to newsletter
  • Share links to our content on social media

You may NOT:

  • Reproduce, redistribute, or resell our digital products without permission
  • Use automated tools (bots, scrapers) to access the Site
  • Attempt to hack, reverse-engineer, or compromise site security
  • Upload malicious code, viruses, or harmful content
  • Impersonate Melt Make or misrepresent affiliation
  • Use content for commercial purposes without written permission

3. Intellectual Property

All content on meltmake.com—including videos, images, text, designs, logos, patterns, and test data—is owned by Melt Make™ or licensed to us. Content is protected by copyright, trademark, and other intellectual property laws.

Purchased digital products: When you purchase a digital pattern pack or file, you receive a personal, non-transferable, non-commercial license to use the files. You may create physical parts for personal use but may not resell the digital files or mass-produce parts for commercial sale without a separate commercial license.

YouTube/Rumble/X content: Our videos are for educational and entertainment purposes. You may share links but may not download and re-upload elsewhere.

4. Shop & Orders

Product Descriptions:

We strive for accuracy but do not warrant that product descriptions, images, or specifications are error-free. All products are handmade and may have slight variations.

Pricing:

Prices are in USD and subject to change without notice. We reserve the right to correct pricing errors.

Availability:

Products are sold in limited quantities. We do not guarantee availability. "Sold out" means no more will be made in that series.

Order Acceptance:

Your order is an offer to purchase. We reserve the right to accept or decline orders at our discretion (e.g., suspected fraud, unavailable inventory).

Payment:

Payment is processed at checkout via secure third-party processors (Stripe, Shopify, PayPal). We do not store credit card information.

5. Shipping & Delivery

Physical products: Shipped within 5-10 business days (or as stated at checkout). Shipping times vary. International orders may face customs delays. Risk of loss passes to you upon delivery to carrier.

Digital products: Delivered instantly via email or download link after payment confirmation.

Lost or damaged shipments: Contact us within 7 days of delivery. We will work with carriers to resolve but are not responsible for carrier errors beyond our control.

6. Returns & Refunds

Physical products:

30-day return window for unused, undamaged items in original packaging. Customer pays return shipping. Refund issued after inspection (minus original shipping cost). Serialized items are final sale unless defective.

Digital products:

No refunds on digital downloads after files are accessed (due to nature of digital goods). If there's a technical issue (corrupted file, wrong item), contact us for resolution.

Defective items:

If you receive a defective item, contact us within 14 days with photos. We will offer replacement or full refund (including shipping).

7. Product Disclaimers & Liability

AS-IS basis: Products are provided "as-is" without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

Use at your own risk: Cast metal products are handmade. Inspect before use. Do not exceed published load limits. We are not liable for injuries, property damage, or consequential damages resulting from product use.

Not for critical applications: Our products are for hobby, decorative, and light-duty applications only. Not for life-safety, structural, or mission-critical uses (aircraft, medical devices, climbing equipment, etc.).

Marine hardware: Brass/bronze hardware is suitable for marine use but requires regular inspection and maintenance. Not responsible for corrosion or failure due to improper installation or lack of maintenance.

8. Limitation of Liability

To the maximum extent permitted by law, Melt Make™ and its owners, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site, products, or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. In such cases, our liability is limited to the maximum extent permitted by law.

9. Educational Content Disclaimer

Our videos, articles, and tutorials are for educational and entertainment purposes only. They do not constitute professional advice.

Metalcasting is dangerous. Do not attempt any technique shown in our videos without proper training, safety equipment, and supervision. We are not responsible for injuries or damages resulting from attempting to replicate our work. See our Safety & Ethics page.

10. Newsletter

By subscribing to the Melt Sheet newsletter, you consent to receive weekly emails. You may unsubscribe at any time via the link in each email. We do not share your email with third parties for marketing. See our Privacy Policy.

11. User-Submitted Content

If you submit content to us (materials for projects, project ideas, testimonials, photos), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display that content in our videos, website, and marketing materials. You warrant that you own or have rights to any submitted content.

12. Etsy Sales

Products sold via our Etsy shop are subject to Etsy's Terms of Service in addition to these terms. In case of conflict, Etsy's policies govern for Etsy transactions.

13. Indemnification

You agree to indemnify and hold harmless Melt Make™ from any claims, damages, or expenses (including legal fees) arising from your use of the Site, violation of these terms, or infringement of any rights of another party.

14. Governing Law & Disputes

These terms are governed by the laws of the Commonwealth of Massachusetts and the United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Massachusetts. You consent to personal jurisdiction in these courts.

Arbitration: For claims under $10,000, we prefer informal resolution. Contact us first. If unresolved, binding arbitration may be pursued under AAA rules (American Arbitration Association).

15. Changes to Terms

We may update these terms from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of the Site after changes constitutes acceptance. Review this page periodically.

16. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

17. Contact

Questions about these terms? Contact us via the contact page or email legal@meltmake.com.

These terms of service were last updated on October 12, 2025.